Agent Success Story: Colleen Johnson
Go Above and Beyond – Colleen Johnson with RE/MAX Action West in Minnetonka, MN firmly believes in making sure people who are new to the area are completely satisfied with their new home and location. She believes in it so much that she went above and beyond the real estate “call of duty!”
Colleen explains her unique situation. “I was working with a buyer who was relocating his family to the Minneapolis area from Chicago. The family wanted a lakeshore property west of the cities. We looked and looked but nothing felt right to them. We started getting pressed for time because they needed to enroll their daughter in school; so I suggested renting a home. The idea of renting a home was fine with them but none of the rentals felt right either. After working with them for so long I knew what they were looking for and my house fit the bill so I offered it as a rental.”
Within a week Colleen and her husband moved all of their personal possessions out of their house leaving just the furniture. The family moved in but Colleen says they were still out looking at houses weekly. They did so for nearly a year and, finally, this fall the family closed on a short sale property – and it just so happens they are now Colleen’s neighbors!
Colleen says the situation wasn’t without hiccups. “We own a few small rental homes and were able to move into one of those. But while we were living there we found a renter for it and she needed it before the short sale closed. So my husband and I actually had no home for about 30 days! Luckily we had some friends to stay with.”
Regardless of the inconveniences Colleen says the quirky situation worked out perfectly in the end. “I really wanted my client and his family to be happy with their new house and location. I work closely with his company and have always built clients by referral. My goal is to make sure they’re happy in the end and hope that they refer my name when they hear of others needing to buy or sell a home. I guess I just believe in good karma: if they’re happy in the end, they’ll send me more clients. It always comes back around.”
To chat with Colleen about her house-renting experience or to learn more about her business, contact her at 952.470.7600 or cjsold100@aol.com. You can also check out her website at www.cjsold.com.
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