Meet the Team




Fiona Petrie
Executive Vice President and Managing Director of US Operations
[email protected]

Cell: 508-962-2301

Fiona oversees all operations of RE/MAX INTEGRA, Midwest, driving business growth initiatives and spearheading special projects. She began her journey with RE/MAX INTEGRA over 10 years ago where she led the Franchise Development and Franchise Sales team to award winning results, including the personal honor of #1 Franchise Sales Consultant in North America. With an impressive list of successes and expertise, there is nothing Fiona loves more than a challenge.

Franchise Development & Sales



Stacy Gillen
Executive Director of Franchise Growth
[email protected]

Direct: 317-845-2009
Cell: 317-339-6841

Stacy oversees the management of franchise relationships in Indiana and Wisconsin including renewals, business planning, recruiting and retention assistance, market share and agent productivity and possible expansion opportunities with current owners.

Nicole D

Nicole Dillon
Strategic Growth Consultant
[email protected]

Direct: 317-845-2007
Cell: 317-619-6320

Nicole is responsible for franchise sales growth for the state of Indiana. She also assists our brokers in expanding their companies through mergers and acquisitions.


Tracy Handt
Strategic Growth Consultant
[email protected]

Direct: 952-897-0818
Cell: 701-306-5092

Tracy is responsible for franchise sales growth for the northern and western areas of Wisconsin and the state of Minnesota. She also assists our brokers in expanding their companies through mergers and acquisitions.


Operations & Finance


Jill Kring
Director of Operations, RE/MAX Midwest
[email protected]

Direct: 317-845-2006
Cell: 317-332-5788

Jill is responsible for managing the regional franchise contracts and overseeing the regional operations in the Midwest offices. Jill and the Operations Department work to welcome new agents quickly, provide training and support for our membership system, and provide accurate statistical information for all our RE/MAX agents.



Sasha Fife
Business Operations Analyst
[email protected]

Direct: 317-845-2005

Sasha works with the Business Intelligence team of INTEGRA to provide detailed yet comprehensible reports and analyses to our Leadership, Franchise Sales, and Franchise Growth departments. In addition, Sasha implements and maintains new data processes in order to streamline requests, gain industry insights, and automate internal reporting.


Holly Sheppard
Operations Coordinator
[email protected]

Direct: 952-897-0817

Holly is the go-to person in the Minneapolis office. While providing support to the regional team, she also assists our promotions team and is responsible for awards & membership recognition.


Nicole Hanson
Finance Coordinator
[email protected]

Direct: 952-405-2495

Nicole handles all Accounts Payable for the Midwest and New England Regions.



Lois MacDonald
Operations Coordinator
[email protected]

Direct: 508-655-9400, ext. 311

Lois is your go-to person for monthly office billing questions and iFranchise support for the Midwest and New England Regions. She is also responsible for Accounts Receivables for both regions.



Elizabeth Kuhn
VP, Marketing & Promotions – RE/MAX INTEGRA, North America
[email protected]

Direct: 952-405-2494
Cell: 612-799-3449

As VP of RE/MAX INTEGRA Marketing & Promotions, Elizabeth oversees all operations in the Marketing and Promotions Departments for RE/MAX INTEGRA, North America. Elizabeth assists RE/MAX Agents and Owners grow their business and market-share by building a strong brand.


Emily Endress
Marketing Manager
[email protected]

Direct: 317-845-2010
Cell: 812-201-3564

Emily spearheads special marketing projects and assists with planning events and trainings, coordinating the Hot Air Balloon program and executes internal communications.

Keri Henke
Public Relations & Communications Manager
[email protected]

Direct: 800-878-8130, x402

Keri builds RE/MAX brand impressions by developing timely and relevant news stories to share with local media publications. She also oversees social media management, communications, and video for the region.


Shannon Hicks
Events Manager
[email protected]

Direct: 952-897-0819

Shannon plans and coordinates RE/MAX trainings, meetings, and events for RE/MAX INTEGRA, Midwest, handling details from contracting the location and working with their staff, booking speakers and arranging transportation, and executing event registration for agents.



Michelle Hoyt
Regional Training Specialist
[email protected]

Cell: 317-800-3124

Michelle is the Training Specialist for Indiana and Wisconsin.  She consults with Broker/Owners, Managers, and real estate agents in business operations, technology, systems, training, recruiting, and strategic planning. 


Tim Nichols
Creative & Marketing Manager
[email protected]

Direct: 952-405-2498

Tim builds and elevates the RE/MAX brand for prospective agents and brokers. As a member of the Creative team, he is responsible for designing digital and print marketing materials to highlight the services that RE/MAX offers.


Michele Roy
Marketing Manager
[email protected]

Direct: 952-405-2496

Michele assists new franchise owners during the initial months of office set-up. She also oversees the regional relationships with Children’s Miracle Network, Susan G. Komen for the Cure, coordinates the Regional Hot Air Balloon program and consults on the RE/MAX Trademarks and graphics usage.





Erika Cappa
RE/MAX INTEGRA Support Manager
[email protected]

As the Regional Support Manager, Erika and her team provide assistance to all RE/MAX INTEGRA agents and owners in the Midwest, New England and Ontario Atlantic regions with technical issues and support related questions on all RE/MAX platforms. Erika also identifies trends and agent needs based on support questions that are submitted and collaborates with the Regional Staff to develop new enhancements.

Regional Office Contact Information



9963 Crosspoint Blvd., Indianapolis, IN 46256



3800 American Blvd. W. Suite 740, Bloomington, MN 55431